Privacy Policy

  1. Identification and ownership

Spanish Courses Gran Canaria – Academia el Capitán is a registered trademark of the Spanish company Gran Canaria Education & Cross Cultural Experience S.L. with the following tax identification number (Cif) and registration numbers (Cif B76282557, Volume 2162, Book 0, Folio 30), located at C/Obispo Romo 16, 35011 Las Palmas de Gran Canaria (Spain), owner of the WebPages of the spanishcoursesgrancanaria.com domain, where this website is located, and responsible for Personal Data in accordance with the established laws.

The protection of your personal information is a very serious concern for us.

  1. Personal Data

What Personal Data do we collect?

 

Information entered in forms.

  • There are pages where you can ask for request information or receive a brochure. The type of personal information that is collected in these pages includes: Name, surname, email, telephone, postal address, level of Spanish and age.

Information collected electronically

  • We use Remarketing with Google Analytics for online advertising. Remarketing cookies are used by Google to display our ads on third party websites. To control your access to Remarketing, please click here. Please send E-mail to: info@spanishcoursesgrancanaria.com
  • We use data analysis tools to track information about your visit. This information includes the URL from which you have accessed our website, the URL that you follow after, the browser used and your IP address. This information is stored anonymously.

How do we carry out the collection of your Personal Data?

 

In different ways, including:

  • Via WebPages: For example, when you sign up to receive an informational brochure or make a purchase.
  • Outside the Internet: For example, when you contact customer service.
  • Through other sources: For example, social networks.
  • Using cookies: If you do not want data collected through the use of cookies, your browser will allow you to refuse the use of cookies. To obtain information about our cookies and the purposes for which we use them, see our cookies policy.
  • Through you: For example, when you go to our office and provide us with personal information to enroll in a course.

In some cases we can use the payment service of a third party to process the purchases. In these cases, your Personal Data may be collected by said third party and not by us, and will be subject to the Privacy Policy of the third party, instead of this Privacy Policy.

For what purposes can we use your Personal Data?

  • To answer your enquiries, for example, to send you informative brochures or answer your questions.
  • To process your purchase, for example, to process your payments or get in touch with you with regards to your purchase.
  • To provide you with updated information about our products, promotions.
  • To allow you to participate in our Social Networks.
  • To carry out market studies and audits, develop new products, optimize our WebPages, improve our products and services, identify usage trends, determine the effectiveness of our promotional campaigns, measure their satisfaction and provide our customer service.
  1. Security

We apply reasonable organizational and technical measures to protect Personal Data that we handle. Unfortunately, the security of data transmissions over the Internet or data storage systems cannot be guaranteed 100%.

If you have reason to believe that your interaction with us has ceased to be secure, please inform us immediately using the information in the “Contact us” section.

  1. Access, Modification and Options

We put at your disposal several options regarding the use of your Personal Data for marketing purposes.

  • We will not disclose your Personal Data to any third party.
  • To access the Personal Data relating to you that have been previously provided, or to rectify, update, cancel or oppose the use by us, contact us using the information in the section “Contact us” and describe to what your request relates.
  1. Storage time period

We will keep your Personal Data for the time necessary to achieve the purposes described in this Privacy Policy.

  1. Use of the WebPages by minors

We offer programs for minors for purchase by adults. To protect the privacy of minors, we will request parental consent of those users who wish to make a reservation and who have not reached the age of majority in Spain.

  1. Specially protected Data

In general, you should refrain from sending us specially protected Personal Data (for example data regarding ethnic or racial origin, political opinions, religious or other beliefs, your health or illnesses, criminal record or union membership) and sharing them via the WebPages or in any form.

  1. Updates to the present Privacy Policy

We reserve the right to modify this Privacy Policy. Modifications to this Privacy Policy will become effective when we publish the revised version of the Privacy Policy. If you use the WebPages once these modifications are introduced, it will be understood that you accept the revised version of the Privacy Policy.

  1. Contact us

If you need any clarification about this Privacy Policy, please contact us using the following information:

Identity: Gran Canaria Education & Cross Cultural Experience S.L. (Cif B76282557)

Mailing address: Calle Obispo Romo 16 2B, 35011 Las Palmas de Gran Canaria, España

Phone: (+34) 674 70 47 28

Email: info@spanishcoursesgrancanaria.flywheelsites.com

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